To be a Better Person

The best listener is often the best communicator around. If you want to be heard, first listen to what others have to say.

7 Keys to Better Listening

1. Listening is NOT a passive activity!
2. Listen for unspoken fears, concerns, moods, and aspirations.
3. Good listening requires great wisdom.
4. Listen to others with respect and validation.
5. Listen without thinking about how you're going to respond.
6. Listen for tell-tale signs of impending trouble.
7. Listen with positive regard for people's strengths & abilities.

Source: http://www.stresscure.com/relation/7keys.html

什么是烦恼？

人的烦恼就12个字：放不下，想不开，看不透，忘不了。

——《悦读书房》